Knowledge is only useful
if it can be trusted.
The moment people stop trusting documented knowledge, they go back to asking individuals — and the knowledge returns to people's heads. That's why trust sits at the heart of Ask The Gaffer™.
Trust requires maintenance.
Trust requires protection against drift. So every Digital Gaffer is held to four standards.
Accountable ownership
A named custodian is responsible for the accuracy and integrity of your Digital Gaffer — there is always someone accountable.
Protection against drift
Knowledge is actively maintained so it keeps pace with reality, instead of quietly becoming wrong.
Transparency
You can see what the Gaffer knows and trust where its answers come from.
Continuous assurance
Trust isn't a launch-day promise. It's maintained every day, as part of the service.
Every Gaffer has a custodianSomeone is always accountable.
Custodianship can sit wherever it works best for you.
Ask The Gaffer™
We act as custodian and run it as a fully managed service.
An accredited employee
One of your own people, trained and accredited to maintain it.
An accredited partner
A trusted partner accredited to keep your model aligned.
I wish we had one of those
Give your organisation a Gaffer that never leaves.
One simple managed service. Unlimited users. Knowledge kept aligned with reality — for good.
